Privacy Policy Statement

Your privacy matters to us at Quenoirava. This policy outlines how we collect, use, and safeguard your information, demonstrating our commitment to transparency and Malaysia’s PDPA standards.

Types of Information Collected

We collect certain data to improve your experience and ensure compliance with Malaysian law.

• Personal details you provide, such as your name, contact information, and communication preferences, are securely collected and stored.
• Usage information about your interactions with our site, such as pages visited and links clicked, helps us improve content and functionality.
• Technical data including device type, browser version, and operating system may be recorded for analytics and troubleshooting.
• Cookies and similar technologies are used to remember your preferences and enhance your browsing experience, always respecting your consent.

How Your Data Is Used

We use collected information only for clearly defined, legitimate purposes in line with Malaysian data privacy laws.

• Improving our site’s functionality, navigation, and layout based on aggregated usage data.
• Communicating with you to respond to inquiries, deliver updates, or provide requested services.
• Customizing your browsing experience, including remembering your settings and preferences.
• Ensuring compliance with regulatory requirements and supporting security, fraud prevention, and legal reporting.

Legal Grounds for Processing

Our processing of your data is always supported by valid legal bases as per Malaysian regulations.

We may process your information with your consent, in fulfillment of contractual obligations, or to comply with legal requirements imposed by Malaysian authorities.

Data Sharing Policy

Your data is only shared under limited circumstances and never sold to third parties.

• We may share information with service providers strictly for business operations, maintenance, analytics, or support, ensuring contractual confidentiality.
• Data may be disclosed when required by law, regulation, or official request from Malaysian government authorities.
• In the event of a company merger, acquisition, or reorganization, personal information may be transferred with appropriate privacy safeguards.

Data Security

We take your security seriously, implementing reasonable organizational, technical, and administrative safeguards to protect against unauthorized access, disclosure, or misuse of your personal information. Regular reviews and updates help keep our systems and practices in line with industry best practices and legal requirements.

Your Rights

You have specific rights relating to your information, as outlined by Malaysian law.

• Request access to your personal data collected and processed by us.
• Ask for correction or removal of any inaccurate or outdated personal details.
• Object to certain data uses or withdraw your consent where applicable.
• Request a copy of your data in a portable format, when feasible under the law.

Cookies and Tracking

Cookies enhance site use and are managed according to your preferences. See our Cookie Policy for more detail on how cookies work.

View Cookie Policy View Cookie Policy

Contact Us

For privacy questions or to exercise your rights, contact our Malaysia-based team through any of the methods below.

Changes to Privacy Policy

We will notify you of changes by updating this page and, when significant, by direct notification. Review it regularly to stay informed.